OPERATIONS INTELLIGENCE FOR SERVICE BUSINESSES

Your business already knows
what your team doesn't.

THSynapse connects your entire operation, so the moment something happens — a truck fails inspection, a crew member calls out, a job runs 30% over budget — every person it touches knows what changed, what it means, and what they need to do. No phone calls. No chasing updates. No one in the dark.

Private Beta · By Invitation
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The problem

Your operation runs on disconnected tools.
Information dies between every one of them.

CRM doesn't talk to dispatch. Dispatch doesn't talk to fleet. Fleet doesn't talk to HR. And by the time finance finds out, the damage is done. Every gap is a decision that got made too late — or never made at all.

The same information entered three times across three systems — because none of them share data.

3+ hrs

Every day, your managers spend hours chasing updates instead of managing — calls, texts, spreadsheets, emails. None of it automatic.

$0

How much is cross-department friction costing you right now? You can't answer that — and that's the problem.

What if your entire operation could feel one thing happen — everywhere it matters — at the same time?

One of hundreds of native cascades

One failed inspection.Twelve actions. Zero phone calls.

Total elapsed time from inspection to full resolution: under 3 minutes.

1
Fleet

Vehicle 3 fails daily inspection — brakes below threshold, transmission fluid low. Pulled from service.

2
Fleet

Cyclical maintenance triggered — two other vehicles due within 7 days. Service bundled into one vendor visit.

3
Operations

Four jobs in the next 72 hours had Vehicle 3. All four flagged for reassignment.

4
Operations

Vehicle 7 assigned. Three jobs reassigned. One needs a specialty rig — escalated to dispatch.

5
Crew

Crew A notified — vehicle swap confirmed. Updated route and job details pushed to devices.

6
Project Mgmt

Job 1045 timeline adjusted. Customer notified of new arrival window.

7
Fleet

Maintenance request generated — brake service + transmission flush. Vendor estimate attached.

8
Finance

$3,100 repair flagged against monthly maintenance budget. Fleet manager sees remaining balance before approving.

9
Fleet

Fleet manager approves repair. Vendor scheduled Thursday. Return to service: 2 days.

10
HR / Safety

Inspection failure logged to compliance record. Safety review triggered — was the pre-trip checklist followed?

11
Analytics

Third drivetrain issue this year on Vehicle 3. Recurring failure pattern flagged across the fleet.

12
Analytics

Total cost of ownership exceeds replacement threshold. Buy-or-repair recommendation surfaced for next quarter’s capital review.

Seven departments. Twelve actions. Zero phone calls. — That's a connected operation.

Human in the loop

The system moves fast.
You stay in control.

Every action in that cascade passed through a human. The system gave them context, options, and impact — then waited for their call.

Always.

Your team, amplified

Same team.10× the output.

0
minutes

Calls, texts, lookups, spreadsheets, reports, and hours of waiting for replies. A full business day — and steps 10 through 12 never happen at all.

0
minutes

Every step completed. Every person informed. Nothing missed.

Not by working harder — by eliminating the friction between departments.

What your business is telling you

Your business is trying to tell you something.
You just can't see it yet.

Most businesses react. Yours will predict — and act. THSynapse doesn't just connect your operation — it analyzes it. Every event, every signal, every outcome teaches the system what your business looks like when it's healthy — and where it's headed this week, this month, and next quarter.

Every domain. Every signal. One score.

Fleet, workforce, finance, jobs, compliance — all weighted, all blended, all moving the number up or down in real time. Your business has a heart rate. Now you can see it.

Five problems. One cause.

When five things break in your business, four of them usually trace to the same cause. THSynapse surfaces the pattern — so your team fixes the source instead of fighting symptoms.

Fixing 2 fleet repairs this week would unblock 3 stalled jobs, restore route coverage, and recover ~$12,400 in next week's revenue.

The longer you operate, the smarter your loop becomes.

Every signal teaches the system what “healthy” looks like for your business. THSynapse uses those patterns to flag what's likely this week, what's trending into next month, and what's brewing for next quarter — before any of it costs you.

This isn't a dashboard. It's an intelligence layer that gets sharper every day you use it.

Executive intelligence

Scored. Analyzed.
Understood.

Every domain in your operation is continuously scored. Every trend is tracked. Every risk is surfaced — with the action needed to fix it.

72Company Health
SalesHealthy
82/100
OperationsAt Risk
71/100
FleetCritical
58/100
CrewHealthy
76/100
FinanceHealthy
85/100
AssetsAt Risk
64/100
IntakeHealthy
78/100
AnalyticsAt Risk
74/100
What the system sees right now
Thousands of data points. Here's what they mean.
Fleet

Vehicle 3 total cost of ownership: $47,200. Replacement threshold exceeded.

Sales

Win rate on jobs over $15K dropped 12% this month — pricing review recommended.

Operations

Crew utilization at 94% — highest this quarter. One gap Thursday PM available.

Finance

$18K receivables overdue 30+ days. Projected cash flow impact: $42K by month-end.

Crew

2 certifications expiring next week. Training sessions available Tuesday.

Assets

Chipper #4 maintenance overdue 12 hours. Three jobs tomorrow require it.

Your morning ritual

Every morning, your business
tells you what matters.

Priorities. Developing risks. Wins worth celebrating. Every department, every domain — one briefing that tells you exactly where to focus today.

Morning Intelligence Briefing
Today, 6:00 AM

Good morning — here's what matters today.

7 priorities4 developing5 wins

Priorities

Leads Waiting Too Long for First Contact

Sales

4 leads over 48 hours without contact. Leads contacted within 1 hour convert 7× better than those contacted after 24.

6 Quotes Priced Below Margin Threshold

Sales

Margins below 25%. If approved, these jobs lose money. Review cost estimates and update pricing models.

Vehicle 3 — Recurring Drivetrain Failures

Fleet

Third issue this year. Total cost of ownership: $47,200 — exceeds replacement threshold. Vendor arriving 9 AM for current repair.

15 Calls Without Follow-up

Intake

Over 48 hours old. These leads are going cold. Assign or follow up before end of day.

2 Crew Certifications Expiring This Week

HR

CDL renewal for two operators. Training sessions available Tuesday. Auto-scheduled if team lead approves today.

$18K Receivables Overdue 30+ Days

Finance

Three clients flagged. Projected cash flow impact if unresolved: $42K by month-end. Collection sequences recommended.

Chipper #4 Maintenance Overdue

Assets

3 days past scheduled service. Two jobs this week require it — schedule service or reassign equipment.

Developing

Scheduling Gap Next Week

Crew B has 6 hours of open capacity Tuesday and Wednesday. 3 jobs pending assignment could fill it.

Ops

Post-Trip Inspection Missed Yesterday

Vehicle 7 dispatched without a completed post-trip. Follow up with crew lead before today's dispatch.

Fleet

Herbicide Lot Expiring Friday

Safari 20SG lot #4412 expires in 3 days. 2 jobs next week spec this product — use or replace before expiry.

Assets

Safety Training Completion Below Target

3 crew members haven't completed quarterly safety modules. Deadline in 12 days.

Training

Wins

All invoices current — zero receivables past due.

Finance

Crew utilization at 94% — highest this quarter.

Ops

Zero open safety incidents across all active staff.

HR

Revenue trending 12% above last month — sustain current volume.

Analytics

All crew schedules confirmed for the next 10 working days.

Ops

“Operations trending positive — crew utilization is the strongest it's been all quarter. Primary drags are fleet maintenance debt and slow lead response times. Resolve the Vehicle 3 replacement decision this week and close the 15 open follow-ups before they go cold. Revenue trajectory supports current growth if margins tighten on new quotes.”

— THSynapse Morning Briefing

Private Beta

You're managing the gaps.
Not the business.

THSynapse closes them so you can get back to what you built this for.